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Commit e3abd8ea authored by Kelly Mack's avatar Kelly Mack
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kelly adding her content to week 4

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6 merge requests!12Accessibility website jen summer work,!9Q access 24 sp,!8Q access 24 sp,!5Latest update from Spring 2023,!4Latest update after pmp class,!3Updated content for week 3 and week 4 (week 4 still needs work)
...@@ -230,8 +230,10 @@ Adds to the feeling of responsibility that the researchers have, to deliver on t ...@@ -230,8 +230,10 @@ Adds to the feeling of responsibility that the researchers have, to deliver on t
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# Methodological Notes # Methodological Notes
- The Anticipate and Adjust paper covered important considerations in running studies with disabled stakeholders:
.red[@Kelly do you want to add anything here from Anticipate and Adjust] - Disabled people can occupy any part in the research pipeline (e.g, researcher)
- Power dynamics come into play when negotiating access needs
- Access needs can synergize and conflict; try to plan for these when designing your studies
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# Take Home Points # Take Home Points
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...@@ -61,9 +61,127 @@ Best Practices ...@@ -61,9 +61,127 @@ Best Practices
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# *Accessible* Summative User Testing # *Accessible* Summative User Testing
.red[@Kelly good place to take over/integrate anticipate and adjust slides... use a case study; and set them up for the alexa exercese] - Accessibility doesn't come by accident when planning studies
- All research should be accessible research (regardless of if it is accessibility research)
Lab Testing (often must take place in the home). Best guidance: [Nielsen-Norman Group](http://www.nngroup.com/reports/accessibility/testing/); [Anticipate and Adjust](https://a11ykelly.medium.com/anticipate-and-adjust-cultivating-access-in-human-centered-methods-1e46c6845e34) ---
# Accessible Study Planning Workflow
![:img A flow chart for planning accessible studies. The first two phases occur in parallel and are "identify stakeholders" and "identify tasks". These tasks flow into the "assign tasks" phase where one should consider access needs, effects of familiarity with the task, personal preferences, and other institutional constraints. The next phase is "planning accommodations", where one can consider the dimensions of communication, materials, time and space. And the final phase is reflect on the study plan while considering access synergies and conflicts and power dynamics.](img/assessment/grocery.png)
]
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# An Example
- Supposed you are hired to perform usability testing of new food-delivery app with people with sensory disabilities.
---
# Identify Stakeholders
- Supposed you are hired to perform usability testing of new food-delivery app with people with sensory disabilities.
- Who are the stakeholders who you need to take into account for this study?
---
# Stakeholders List
- Disabled participants
- Blind people
- Deaf people
- Hard-of-hearing people
- Research team
- Lua -- lead researcher, has dyslexia
- Jay -- project team member, Deaf person who uses sign language.
- El -- project team member, non-disabled
---
# Identify Tasks
- Supposed you are hired to perform usability testing of new food-delivery app with people with sensory disabilities.
- What tasks should this team plan for?
---
# Tasks List
- Perform standard usability testing on the app based on disabilities represented in sample
- Pilot with people with disabilities
- Book the space
- Prepare interview materials (e.g., print out protocols)
- Hire access support staff
- Perform the interviews
- Participate in interviews
- Compensate participants
---
---
# Assign Tasks
- Consider:
- access needs
- effects of familiarity with the task
- personal preferences
- other institutional constraints
- For this scenario:
- Lua has significant experience interviewing; Lua needs interview materials in large print with a specific font
- El wants to gain more experience interviewing
- Jay has significant experience with ASL and Deaf Space; Jay prefers to have interpreters
---
# Task Assignment List
- All: Perform standard usability testing on the app based on disabilities represented in sample
- Lua and El: Pilot with people with disabilities
- Jay: Book the space
- Lua: Prepare interview materials (e.g., print out protocols)
- Jay: Hire access support staff
- Lua: Perform the interviews
- Participants: Participate in interviews
- El: Compensate participants
---
# Plan Accommodations
- Consider:
- Communication
- Materials
- Time
- Space
---
# Accommodations List
- Hire interpreters (at least 2 weeks in advance)
- Print out accessible interview materials
- Set up the room
---
# Reflect
- Lua gets tired from reading overtime
- Jay knows ASL and Deaf norms
---
# Update Based on Reflection
- All: Perform standard usability testing on the app based on disabilities represented in sample
- Lua and El: Pilot with people with disabilities
- Jay: Book the space
- Lua: Prepare interview materials (e.g., print out protocols)
- Jay: Hire access support staff
- *All*: Perform the interviews
- Participants: Participate in interviews
- El: Compensate participants
---
# Consider Accessibility in These Common Tasks
- Picking a method
- Recruiting
- Have a conversation with participants about access needs
- Transportation
- Preparing the space
- Obtaining consent
- Running the Study
- Writing up results from the study
- Member checking
---
#Lab Testing (often must take place in the home).
Best guidance: [Nielsen-Norman Group](http://www.nngroup.com/reports/accessibility/testing/); [Anticipate and Adjust](https://a11ykelly.medium.com/anticipate-and-adjust-cultivating-access-in-human-centered-methods-1e46c6845e34)
Little details matter Little details matter
- How will you find participants? - How will you find participants?
...@@ -101,4 +219,75 @@ Impact when users fail to complete tasks ...@@ -101,4 +219,75 @@ Impact when users fail to complete tasks
- Qualitative study impact - Qualitative study impact
--- ---
# # Plain Language Translation
- Guidelines for how to write clearly, with a goal of supporting people with a variety of cognitive abilities and reading comprehension levels
---
# Guidelines We Ask You to Practice
.left-column50[
- Use simple words
- Use positive language
- Use short paragraphs
- Use short sentences
- Avoid jargon
]
.right-column50[
- Use active voice
- Use present tense
- Use examples
- Use headers
- Use transition words
]
---
# Use Simple Words
- "as a means of" ---> "to"
- "at the present time" ---> "now"
---
# Use Positive Language
- Avoid double negatives
- "no fewer than" ---> "at least"
---
# Use Short Paragraphs and Sentences
- Consider if a clause should become a new sentence
---
# Avoid Jargon
- Sometimes the complex word isn't necessary
- If you must use jargon, define it
---
# Use Active Voice
- "The lake was polluted by the company" ---> "The company polluted the lake"
- A good check to see if you're using passive voice: are you using
- A form of "to be" (e.g., am, is, are, was, be, being, been)
- A verb ending in "-ed"
---
# Use Present Tense
- Don't: "These sections describe types of information that would satisfy the application requirements of Circular A-110 as it would apply to this grant program."
- Do: "These sections tell you how to meet the requirements of Circular A-110 for this grant program."
---
# Use Examples
- Especially for more complicated topics
---
# Use Transition Words
- Use words: "for instance," "also," "however," "to summarize"
- Echo previous ideas
- Avoid ambiguous "this"
---
# Use Headers
- Preferably, use headers that are built into platforms (e.g., Google Docs, Microsoft Word, EdStem)
- If those are not available, styling text in bold or underlined can still help visual readers
- Live Demo!
---
# Plain Language Resources
- If you have any questions or want examples about any of these concepts, you can look at the [PlainLanguage.gov website](https://www.plainlanguage.gov/guidelines/).
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slides/img/wk04/access_workflow.PNG

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